Privacy policy

Protection of your personal data

Data controller

VivaWeb Limited Liability Company

Head office: Chemin des Grèses, 81100 CASTRES

Email : infos@planning-copilot.com

Protection of personal data

You may browse this website without having to disclose your identity or any other personal information about yourself.

We are committed to respecting your privacy and protecting the information you provide to us. The personal data collected on this site is intended for the exclusive use of Planning Copilot. It is confidential and treated as such.

We comply fully with the legislation on the protection of privacy and individual freedoms (Law No. 78-17 of 6 January 1978) and the General Data Protection Regulation (GDPR).

Data collected

The data we collect includes:

  • Account information: surname, first name, email address
  • Usage data: events created, calendars, teams
  • Technical data: IP address, browser type, pages visited
  • Billing details (for paid plans): payment information processed by Stripe

Purposes of processing

Your data is used for:

  • Providing and improving our collaborative planning services
  • Manage your user account
  • Send notifications and reminders (configurable)
  • Process payments and invoicing
  • Responding to your support requests
  • Improving our website using usage statistics

Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correcting inaccurate data
  • Right to erasure: request the deletion of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data
  • Right to restriction: restrict the processing of your data

To exercise these rights, please contact us at: infos@planning-copilot.com

Data retention

Your data is retained for the entire duration of your account use and then deleted within three years of the account closure, unless there is a legal obligation to retain it for a longer period.

Data sharing

No information collected will be disclosed to third parties, except:

  • Technical service providers necessary for the operation of the service (hosting, payment)
  • Legal or regulatory obligations

Safety

We take all necessary precautions to preserve data integrity and confidentiality and prevent any communication to unauthorised third parties. Data is stored on secure servers in France (OVH).

Cookies

We use cookies to:

  • Ensuring the proper functioning of the website (technical cookies)
  • Save your preferences (language, connection)
  • Analyse website usage (statistical cookies)

You can set your browser to refuse cookies.

Newsletter

If you subscribe to our newsletter, you may unsubscribe at any time by clicking on the unsubscribe link in each email or by contacting us.

Contact

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at: infos@planning-copilot.com

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